PGBA payment halt

I have a client that is having 100% of their payments withheld. The reason
code is 97 which says Sequestration which makes no sense. We think it might be a credit balance issue. This quarter it was submitted electronically for the first time in October. The fax was not working.

Is anybody having payment problems due to credit balance report issues? The MAC is PGBA.

Thanks.


Comments

  • Yes I am sure it is a credit balance report.

    Be sure they put their title after signature and after printed name or they
    will not accept it.

    On Fri, Dec 9, 2016 at 9:51 AM, Dave Macke wrote:

    > I have a client that is having 100% of their payments withheld. The
    > reason code is 97 which says Sequestration which makes no sense. We think
    > it might be a credit balance issue. This quarter it was submitted
    > electronically for the first time in October. The fax was not working.
    >
    >
    >
    > Is anybody having payment problems due to credit balance report issues?
    > The MAC is PGBA.
    >
    >
    >
    > Thanks.
    >
    >
    >
    >
    >
    > [image: cid:image001.png@01D0F775.64ED1E00]
    >
    > David Macke
    >
    > Shareholder, CHFP, FHFMA
    >
    > Director of Reimbursement Services
    >
    >
    >
    > P 859.331.3300 F 859.331.4358
    >
    > dmacke@vlcpa.com
    >
    >
    >
    > 250 Grandview Drive, Suite 300
    >
    > Fort Mitchell, KY 41017-5610
    >
    > www.vlcpa.com
    >
    >
    >
    > [image: cid:image002.jpg@01D2520A.16ECE460]
    > [image:
    > cid:image003.jpg@01D2520A.16ECE460]
    > [image:
    > cid:image004.jpg@01D2520A.16ECE460]
    > [image: cid:image005.jpg@01D2520A.16ECE460]
    >
    >
    >
    >
    >
    >
    >
    >
    >
    >
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