CGS Claims Processing

Question for CGS providers - have a client who is having about 20% of their EOE claims held in suspense under code B8031 - change bill type. CGS has been unable to date to fully explain why this happening except it's a result of the January update. Anyone else seeing this?

Liz Pearson
Pearson & Bernard PSC
178 Barnwood Dr.
Edgewood, Ky 41017
859-655-3700 (w) 859-655-3703 (f)


  • It's actually V8031 and it's listed on our CPIL. All MAC's having this
    issue-fix is scheduled for April. We sent out a listserv on this so I would
    make sure they are on the listserv sign up.
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